App Support

App Support

Support Email: designapps7@gmail.com

We’re here to help with any questions, issues, or feedback related to the application.

Scanning Issues

If you are having trouble scanning a QR code or barcode:

  • Make sure the camera lens is clean.
  • Ensure there is sufficient lighting.
  • Keep the code clearly visible and within the scanning frame.
  • Try moving the device slightly closer or farther away.
  • You can also use the option to scan from a photo or file when available.

QR & Barcode Creation

If you experience an issue while creating a QR code or barcode, please provide:

  • The type of code you are trying to create
  • The information you entered
  • A description of the issue
  • A screenshot, if possible

Subscription & Purchase Support

For subscription or purchase-related issues, please include:

  • The purchase or subscription type
  • A description of the problem
  • The approximate purchase date
  • Your Apple Account purchase receipt, if relevant

Please do not send your password, payment card number, or other sensitive information.

Privacy & Data Requests

For questions about privacy, personal data, or data-related requests, contact us at:

designapps7@gmail.com

Bug Reports & Feedback

If you discover a bug or have a suggestion, please contact us with:

  • Device model
  • iOS version
  • Application version
  • Steps to reproduce the issue
  • Screenshots or screen recordings, if available

We review support requests and aim to provide assistance as soon as reasonably possible.

Contact Us

Email: designapps7@gmail.com 

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